“Jacob is what you want in management. He is professional, quick at responding via portal/text messages, works with you, and trustworthy. The entire process with Jacob and his management company were easy; it is all through the portal so it is convenient, he went over the contract with us and what his expectations were. He is great at communicating via text and e-mail with any updates or concerns. I would recommend my friends and coworkers with going through Jacob for looking for a home or a rental.”
“I relocating to San Antonio and was very nervous about finding the right neighborhood to live in to raise my children. Jacob was very knowledgeable about the schools in the area, and helped me solidify my decision. Jacob was prompt and efficient with all my concerns. As soon as he was alerted about a situation, he was on it!”
“As a property owner I have hired Jacob Buchanan to manage my properties. Jacob is doing excellent job with handling my tenants need and caring for my properties. Jacob is very diligent and the property is managed professionally and effectively.”
“When we needed to relocate to San Antonio by renting one of Jacob Buchanan’s properties, he was very helpful in explaining the entire process. He helped me get into a property that was suited best for my situation. We are very pleased with our newly built property and absolutely love the area we are in! Anytime we had any questions, Jacob was quick to respond. He is always proactive by being a step ahead of any issues that might arise. We are extremely grateful for his help and would recommend Jacob Buchanan and his properties without hesitation!”
“My experience with Jacob was great best landlord ever he stays on top of things.Also he made moving here a breeze he actually contacted us.While we were searching for homes a month later we moved in.”
“The process with management in finding a new place to live was very professional and Jacob was extremely helpful in our search. He was very straightforward and answered all our questions about the property. Most management would just stop being helpful once we moved in and gave them our money, but Jacob stays involved like he said he would when we needed something fixed. His customer service level is akin to 9000 level.
Jacob has continued to deliver on his word to assist us around the house when needed. Anything that we might have missed from the move in, he takes our word and checks in it to make sure the issue could be rectified.”